Utilities

As a tenant you will (in most cases) be responsible to pay for the Gas/oil, electricity, council tax and water supply to the property. Some landlord's will include this within the agreement but most prefer not to.

As we move you in we will record, with you, any relevant meter readings and leave you a copy. We will also inform all the various utilities of the change of occupier for you free of charge to make the whole process a little easier. Any internet, phone, satellite or television services are for you to organise and you are responsible for a television license should you choose to use one.

It is not uncommon for large utility companies to make mistakes! and so we record everything regarding this on our system for future referral if need be. We advise tenants to avoid paying estimated bills as these may be incorrect. If you have not had a bill after a few weeks of moving in then we are happy to inform the utilities again. After that you will need to contact them to organise bills etc as they will often then state that data protection prevents them from speaking to us.

You are welcome to change your suppliers but must let us know it is very important our records are correct.

Please note we do not allow card/pre-payment meters to be installed in any property without the landlords consent (not to be unreasonably refused) and any cost incurred to correct this after you leave may be sought from your deposit.